ADVISORY
The UAE's Consumer Protection & Conduct Risk
The Consumer Protection Regulation “CPR” issued by the Central Bank of the United Arab Emirates “CBUAE” on December 31, 2020, mandated that Licensed Financial Institutions (LFI’s) must adhere to the CPR and the related Consumer Protection Standards (CPS). As a consequence, there will be increased scrutiny on LFIs to meet the regulatory expectations across key controls of conduct risk.